Shipping
Delivery within the UK*
- Courier £8.00 per shipment
- Recorded Delivery £3.50 per shipment
Delivery within the EU*
- EU Courier £28 per shipment
- International Tracked and Signed for £13 per shipment
Delivery Worldwide*
- Courier £25 per shipment
*Alternatively we can ship your order using your own courier account. Please state the name of the courier and your account number.
Further delivery services are available for urgent orders - please contact us for more details
Delivery
Orders received after 3pm will be dispatched the next working day.
If an order is to be delivered by your own courier account, orders must be received before 12pm to be dispatched. After this, they will be dispatched the next working day.
Please inform us within two working days if your order or goods are lost or damaged. This will allow us to make the necessary claim and correct the problem. Your order number must be quoted at all times.
Proof of delivery can be provided when your order has been shipped via courier or a traceable postal service. This is to be sufficient evidence for delivery of your goods.
Your order status will be updated accordingly using the 'my account' section of the website. Orders will be dispatched complete unless otherwise instructed.
If an item is not in stock, we will inform you and advise of the lead time. Partial shipments can be requested. A delivery charge will be made for each shipment.
VAT and Tax
- VAT will be charged at 20% to customers within the UK
- VAT will be charged at 20% to customers within the EU who do not supply their VAT/Tax number
- VAT will be exempt to customers within the EU who provide their VAT/Tax number
- VAT will be exempt to customers outside the EU